Delivery and Returns


5.1. The Buyer has the right to withdraw from this Agreement within one (1) day from the date of receipt of the Product, without stating any justification and paying any penalty. However, legally, there is no right of withdrawal in contracts regarding the following goods / services, even if they are not used / benefited: a) Goods that are prepared or designed in line with the special requests of the Buyer or his personal needs, dimensions (those that are made special to the person / personal needs by making changes or additions in the original size or design, special products imported / supplied from the country or abroad in accordance with the Buyer's order. Products included) b) Cosmetics, etc., chocolate, etc. Perishable or expired goods such as foodstuffs, c) Goods whose protective elements such as packaging, tape, seal, package are opened after delivery and whose return is not suitable for health and hygiene, d) Goods that are mixed with other products after delivery and cannot be separated by their nature, f) All services performed instantly in electronic environment and all kinds of intangible goods delivered immediately to the consumer, g) Goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller / supplier, h) Services initiated within the right of withdrawal with the approval of the buyer and i) other goods and services generally considered outside the scope of distance sales pursuant to the relevant legislation, and cases where the Buyer purchases for commercial / professional purposes

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